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:: Ordering Online FAQ's ::   Click on a topic below
:: Safe shopping Guarantee
:: Returns Policy
:: Privacy Policy
:: Shipping & Shipment Tracking
:: Coverage
:: Contact us & all other questions in regards to ordering online or via telephone


:: Customer Service & After Sales ::   Click on a topic below
:: Manage Your Account ( Change plans, add features, billing inquiries, payments etc.)
:: Customer Service Telephone Contact Numbers
:: How Do I? FAQ's (everything you wanted to know about your service).
:: Download a Ring Tune or Graphic
:: Wireless Technical Support Center (User guides for your phone and more)
:: Fun with your Phone (Text, Picture & Video Messaging. Games, Internet, Romance & More)
:: Long Distance rates


:: Safe Shopping Guarantee
Amritech / Amritech has adopted this Safe Shopping Guarantee ("Guarantee") in order to demonstrate our strong commitment to your safe shopping. This Guarantee applies to the purchase of products and/or services from any of the web sites (“Sites”) that we own and operate.

OUR GUARANTEE
Shopping with Amritech is absolutely safe - you never have to worry about credit card safety when you are shopping with us. We guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made, you will not have to pay for them. See guarantee details below.

HOW WE MAKE SHOPPING SAFE
We use the latest encryption technology to keep your personal information safe. All your ordering information (including your name, mailing address and credit card number) is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system.

GUARANTEE DETAILS
In general, under federal law, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for this amount, Amritech will cover the entire liability, up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from one of Amritech’s Sites while using our secure server.

STILL PREFER TO ORDER BY PHONE OR FAX?
We gladly accept orders via phone (1 888 882 6888). An R Wireless sales advisor will gladly help you through your process.

QUESTIONS?
Please let us know if you have any questions about the security of your transactions while shopping on any of Amritech’s Sites. You can e-mail us at orderdesk@amritech.com

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:: Returns Policy ::

If you are not satisfied with your purchase, you may return the product within 30 days of purchase or 30 minutes of talk time. All returns must be sent back as described in the documentation included with your order to any Amritech retail outlets.

Pleas call us at 1 888 882 6888 to arrange a return.

Return the item in its original packaging, including all accessories and manuals. On the satisfaction of the Amritech service agent a refund will be made to your credit card or debit card, as applicable. Please note that original shipping charges, if any, are non-refundable.

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:: Shipping & Shipment Tracking ::  
Click on a topic below
>> If you order was shipped via Purolator click here to track your package.
>> If you order was shipped via Canada Post Xpress Post click here to track your package.

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:: Contact Us ::
Want to Order a Phone Via Telephone?

To order your wireless phone through a Customer Service Representative or for questions in regards to order processing, shipment inquiries or all other questions not found on this page call Toll Free 1 888 882 6888.

After Sales Customer Service Toll Free Telephone Numbers. For Order Cancellations, Order Changes etc.

Cellular Inquiries (within Canada) 1 888 882 6888
   

To Contact Customer Service Via E-mail Please Click Here.

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:: Privacy Policy ::
We are committed to safeguard your privacy online. Please read the following policy to understand how your personal information will be treated as you make full use of our website. This policy may change from time to time so please check back periodically.

This policy will let you know:

1. What personally identifiable information is collected from you
2. What cookies are and how they are used
3. How your information is used
4. Who is collecting your information
5. With whom your information may be shared
6. The kind of security precautions that are in place to protect the loss, misuse, or alteration of your information
7. What else you should know about your online privacy




What personally identifiable information is collected from you

We collect information in several ways from different parts of our web site.
Some personal information is gathered when you register. During registration, we ask for your name and email address. The system will also ask for your street address, city, state/province, zip/postal code, country, & telephone number. If you contact us, we may keep a record of that correspondence. Every page within the Amritech website includes a link to this Privacy Policy.
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What cookies are and how they are used
As part of offering and providing customizable and personalized services, the Amritech website may use cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Several features of the ShiftOnline website require that you accept cookies in order to work properly. (See "What choices are available to you regarding collection, use, and distribution of your information" for more information on cookies.) Advertising networks that serve ads onto the ShiftOnline website may also use their own cookies. The ShiftOnline website may also collect IP addresses for system administration and to report aggregate information to our advertisers.
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How your information is used

The primary goal of the ShiftOnline website in collecting personal information is to provide you, the user, with a customized experience and to assist your navigation throughout the ShiftOnline website.
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Who is collecting your information

When you are asked for personal information on the Amritech website, you are sharing that information with the Amritech alone.
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With whom your information may be shared
We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Please see the Terms of Service or Use Agreements for each of our products and services for more detailed information about how your personal information may be shared. We may disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Terms of Service of the Amritech or may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of the ShiftOnline, other users of the ShiftOnline, or anyone else that could be harmed by such activities. ShiftOnline may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.
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The kind of security precautions that are in place to protect the loss, misuse, or alteration of your information
Other than the administrator of the our website or other authorized personnel of the Amritech, you are the only person who has access to your personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Amritech cannot ensure or warrant the security of any information you transmit to us or from our online services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

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What else you should know about your online privacy

Please keep in mind that whenever you voluntarily disclose personal information online - for example in ads that you post or through email - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.

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